State Farm® Insurance Agent Felicia Olowu

"This agents off needs to get more trained and professional employees my policy was done wrong twice due to that I had to pay 2 different quotes that was a big inconvenience at the time and it wasn’t even on my end due to Cody not doing his job the correct way . Need better communication skills it’s very important that these people learn how to update there customer when things are not right I’m sure the agent get a notice from the underwriter before we do . Make sure u got everything done before paying"

"Ignacio and the team at this State Farm location are exceptional! They took the time to ask the right questions and helped me secure the best coverage for my family and me. Their professionalism and dedication made the entire process smooth and stress-free. I would definitely recommend this location to family and friends!"

"Ignacio es un Agente increíble, muy atento en resolver las necesidades del consumidor y con buen sentido del humor"

"Great service, Ashley was excellent and quick. Highly recommend them."

"Ignacio was so helpful! My insurance had gone up at my last renewal and he was able to find something that was affordable and offered me even better coverage!"

"Ignacio was so helpful. He went out his way to help me with my insurance issues. Thank you."

"Ignacio is an excellent professional, the service he provided was perfect."

"Ignacio was amazing!"

"Happy to have them. I was completely impressed with their professionalism and customer service. Tracy and the rest of the group always communicate throughout all the process ensured I was always informed and updated on progress."

"Shannon Drake was very helpful! She definitely is customer service oriented!"

"Erendira Morales Great Service"

"Every year, the rising prices of insurance companies become more and more unbearable. We have been very lucky with the team led by Felicia Olown of Starm Farm in the Houston office and we were attended by the agent Ignacio Menendez, very professional and highly recommended. Thank you for helping me"

"Call and ask for Shannon !!! Literally the sweetest ever ! She made my process so easy and smooth !"

"Wow The team is amazing! So helpful and knowledgeable! Ignacio was super informative and Tracy was so nice! Thank you! I highly recommend"

"Buenas tardes,la señorita Eréndida es muy buena persona da una atención excelente se las recomiendo muchooo me dio buen servicio y atención más que nada me explicó muy detalladamente …."

"Speak with Erendira she gives great customer service and best price"

"10/10 Service Ms. Erendida Morales Helped Me Out Alot! Gave Me A Good Deal With My Insurance."

"TRACY ROCKS"

"No empathy, extremely insensitive staff."

"I had difficulty getting an early policy start date, so I called this agent and talked with Mr. Brandon Warbrick. Fortunately, not only he helped me get my desired coverage start date, but also the quote he offered to me was cheaper than the one I was looking for online. I'm so glad that I could spoke with him and get my problem solved."

"Alright so my wife and I are a new state farm customers and after 2 months for some reason our policy got canceled and we didn’t know the reason why, we were really upset because we were driving for almost a month without knowing that our policy was canceled until I spoke to Tracy , she took care of us as one of her own and got us back on track with the perfect insurance coverage and monitoring it constantly in a way that makes me and my family safe. I’d like to thank her again for all the help she provided for me and my family. Thank you Tracy."

"Cintia Rodríguez help me out and gave me excellent information and I got to get Health insurance for my husband with a great price that we can afford!! I will definitely call back for more information! Thanks again Cintia Rodríguez for helping me out!!! I definitely appreciate it!"

"Tracy is the first person that has been so helpful and knowledgeable since Brandy left. Thank you Tracy. You are a pleasure to deal with"

"Tatiana Is my agent and a review can’t express how much I was overly satisfied!! Not only did she have the patience through multiple calls while being understanding about my work day, she addressed me by name when I called. When other staff members answered the phone, they too were expecting my call back. That is an example of communication with in the work office to prioritize their customers! 100/10 recommend."

"Just got off the Phone with one of your employees Cintia Rodriguez. She was an amazing help , explained everything perfectly, very kind & understanding. Awesome customer service Glad to be able to get this insurance for my home"